I recently heard that Google Voice had expanded to open enrollment and figured I’d check it out to see if it would be useful for me. Initially, I didn’t see why I would need it, my existing phone setup was pretty simple and I did not see why I needed to make any changes. (Existing setup=Work Office, Cell, Home Office). After watching a couple of the Google Voice YouTube videos, I figured that having a single phone number to reach me would be an improvement over what I currently have.
The main inefficiency in my existing system was when I worked from my Home Office, I asked my team to call my Home Office #. In actuality, they usually call my cell phone, which is fine, I would just rather talk on the Home Office speaker phone or headset.
So, be moving to Google Voice, I now have only 2 numbers for people to reach me (Work Office, Google Voice (aka cell/home office)). This basically combined my ‘not in the office’ phone numbers and when someone calls the GV number, it rings me at both my Home Office and on my cell.
With GV, I also consolidated my Home Office and Cell voicemail systems into 1 voice inbox, which transcribes the VMail into text and emails this to me. No more Visual Voicemail on my iPhone, but the transcription and not having to listen to Vmails anymore is much more efficient for me.
Now, my big hurdle is moving my Work Office number to GV. Not sure how well that will go from the Corporate aspect.
If you haven’t checked out Google Voice, I urge you to watch some of the videos, and think about making the move. While the advantages may be minor for you, in the end they will make you more productive and efficient.
My blog about interactive marketing, customer experience, social media, and everything else that's on my mind. The views expressed on my blog and social networks are mine alone and do not necessarily reflect the views of my employer.
Tuesday, June 29, 2010
Monday, June 14, 2010
Integrating Multiple API Services: In response to Robert Scoble's Location 2012 piece
Over the weekend, I read Robert Scoble's dream piece (Techcrunch Guest Post: Location 2012) on integrating many standalone apps into a seamless system. I think Robert's dream is great, but very tough to implement. It seems very logical from the standpoint of how Robert connected the dots between the apps, the reality seems very distant to me, especially not by 2012.
Don't get me wrong, I think it would be really cool and helpful to have all these data points integrated, but who will be able to do it. Integration like this is very complicated to build and managing such an infrastructure using other companies APIs will be a constant battle.
My Reasoning:
Scaled down integration; My guess is that Apple will be the leader in this arena. I'm sorry for having to say it, as I think too many people use Apple as an easy example. Apple has shown repeatedly that it can smoothly integrate programs with great usability. Apple has the narrow focus and the balls to limit the integration at strategic points (which I don't feel Google has this control) to ensure the product works smoothly throughout the product lifecycle. Yes, naysayers will complain that it doesn't have X or Y, but Apple will release a product that operates well and is much further ahead of similar integrated products.
In summary, I think the integrated reality Robert Scoble laid out is possible. I think it will only be possible to be implemented by one of the two big players (1. Apple or 2. Google). I think they will both attempt it (based on both companies making strategic acquisitions);
Apple’s version will:
Don't get me wrong, I think it would be really cool and helpful to have all these data points integrated, but who will be able to do it. Integration like this is very complicated to build and managing such an infrastructure using other companies APIs will be a constant battle.
My Reasoning:
- hard to manage many APIs which are controlled by other companies
- how will the API companies win? Will there be enough revenue to keep the stand alone companies operating their data streams while an integration application handles the User Experience. Some sort of fair revenue sharing would be needed.
- over integration may make the User experience unbearable for the 'simple' users. We're not all geeks.
Scaled down integration; My guess is that Apple will be the leader in this arena. I'm sorry for having to say it, as I think too many people use Apple as an easy example. Apple has shown repeatedly that it can smoothly integrate programs with great usability. Apple has the narrow focus and the balls to limit the integration at strategic points (which I don't feel Google has this control) to ensure the product works smoothly throughout the product lifecycle. Yes, naysayers will complain that it doesn't have X or Y, but Apple will release a product that operates well and is much further ahead of similar integrated products.
In summary, I think the integrated reality Robert Scoble laid out is possible. I think it will only be possible to be implemented by one of the two big players (1. Apple or 2. Google). I think they will both attempt it (based on both companies making strategic acquisitions);
Apple’s version will:
- limited functionality initially
- methodically add on elements
- smooth UI
- focused on their market of users
- include many services right out of the gate, which will make a complex product
- UI will be difficult for the 'simple' user
- try to please every user in the world, rather than focus on a specific type of user
Friday, June 11, 2010
Clever Cable Holders thanks to 37signals
Thanks to Jason F. at 37signals, due to his post this morning (Clever Cable Holders), I no longer have to go behind my desk to find my lan cable anymore. Perfect solution for an annoyance I have been meaning to fix. Done. Thank you Jason.
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